Enjoying the Black Gold Business Opportunity in the Cloud

Enjoying the Black Gold Business Opportunity in the Cloud

The Taiwanese coffee brand entering the global market

According to the market data, the number of takeaway coffee sold in Taiwan is about 600 million cups each year. Consuming coffee is indeed an essential part of life for everyone living here. The black gold business opportunity seems tempting, yet the competition is extremely intense, as coffee is available at countless coffee shops and convenience stores. Established fifteen years ago, the reason why Louisa Coffee has grown into the largest coffee chain store in Taiwan is not only due to its outstanding business philosophy, back-end factory scaling, quality control, and shop differentiation, but also the proper usage of cloud data – the key to knocking on the international market’s front door after standing firmly in Taiwan.

Peace of mind from the local cloud service

eASPNet Inc. (hereinafter referred to as “eASPNet”) pointed out that Louisa’s original IT structure has indeed outperformed most companies in the food & beverage industry. However, with the increase of branches and franchised stores, the scale of the whole chain is reaching approximately 500 coffee shops in all of Taiwan. Last year, as it set foot on the international market, the amount of data for operation became immeasurable, which includes the daily reports, back-end procurement data, logistics data, and the additional customer membership data. If such an amount of data is fully transferred to the cloud rather than a hybrid cloud platform, the cost would’ve been massive with just the monthly capacity expenditure. With a monthly rental plan, public and private clouds are both available for the company, enabling traffic and capacity on the virtual cloud application platform, which will not only save cost but also improve efficiency. As a result, after assessing and testing with the domestic and foreign cloud service providers, Louisa finally opted to work with eASPNet, the provider with years of experience in cultivating cloud service in the Taiwanese market.

Uninterrupted operation with data relocation

During the introduction phase, eASPNet practiced the usual “fully customized” service model, allowing the solution for future applications to become Louisa’s very own digital transformation modules which can flexibly facilitate further upgrades. As different stores may organize different events and activities in response to different holidays, the upgrade of the system’s connection quality has become the first priority, thus eASPNet adjusted the IaaS service, allowing the system to operate on the virtual platform. In addition to the significant improvement of the connection quality, the data migration process also gave Louisa peace of mind. Whether it is transmitted to the public or the private cloud, eASPNet starts relocating the data after the shops are closed, and the processes are always completed before business hours on the next day, never interrupting or affecting the business operations.

Effortless digital transformation via cloud integration

Last year, Louisa completed the cloud transformation for its POS data through eASPNet. As all orders made by the customers can be instantly uploaded to the cloud, the company can learn the daily operations of different branches and conduct big data analysis. Also, the following cloud transformation for ERP is completed and operates in a stable and safe environment, allowing resources to be adjusted or expanded with flexibility. Apart from the top quality process of transmissions to the cloud, eASPNet’s 24/7 real-time technical support services immediately respond and react to any emergency, offering professional consultation and assistance at all times. In the future, Louisa’s saved IT expenditure can be used for other innovative operations, offering consumers better experiences through coffee and staying ahead in the Taiwanese coffee market.