Data Center
Host Monitoring
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Service Benefits
- Fast responsive technical support for server and equipment issues
- Hassle-free server management, monitoring, operation, and maintenance
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Service Features
- 24/7 technical support with real-time monitoring
- The professional team assists in the introduction and provides O&M consultation
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Overview
eASPNet provides professional hosting and internet services, and offers 24/7 technical support and cloud services monitoring as well as a customer service center, ensuring our clients have access to quality services all year round.
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Service Items
▪Abnormality alerts (phone, text or email)
▪Monitoring of basic host and the internet status
▪Data center on-site operation services for clients
▪Enquiry about the on & off of the equipment and its signals
▪Replacement of hot plugging hard drives and power supplies
▪System updates and version updates
▪Installation settings for package software
▪Installation and setup of operating system
▪Installation settings for internet equipment
▪Monitoring of system performance and services
▪Replacement of magnetic tapes and system back-up
▪System security inspection and vulnerability inspection